2019 Conference Schedule

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Sat., June 8 * Please check back for schedule updates
1:00p-5:00p TMSA Board of Directors Meeting
6:00p-9:00p Early Arrivers Dinner
Sun., June 9  

 

3:00p-5:30p

4:00p-5:15p

5:30p-6:30p

6:30p-9:00p

Amelia Island Adventures (Pre-Conference Peer Networking)

Registration

TMSA Speed Networking

Welcome Reception

TMSA Dine-Around (Your Choice of Restaurant)
Mon, June 10  
7:15a Registration Opens
7:30a-8:30a Networking Breakfast 
8:45a-9:00a Opening Session
9:00a-10:15a Opening Keynote: "Experiences: The Seventh Era of Sales & Marketing
10:30a-11:30a 6 Disciplines of a Powerful CX Strategy that Drive Business Results
11:45a-1:00p

Interactive Roundtable Discussions (Working Lunches)

1:00p-2:00p Vendor Spotlights on Center Stage
2:00p-3:00p Networking at the Marketing & Sales Expo
3:00p-4:00p Breakout Workshops:
The Customer Journey Begins with the RFP
8 Ways Transportation Companies Can Improve CX through Digital
6:00p-9:00p Recognition & Compass Awards Program
   
Tues, June 11  
7:15a Registration Opens
7:30a-8:30a Networking Breakfast (including Committee Meetings)
8:45a-9:00a Opening Remarks
9:00a-10:00a Charting the Course through Demographic Change
10:00a-11:00a Marketing & Sales Expo 
11:00a-12:00p

Breakout Sessions, including:
TMSA Sales & Marketing Metrics Study
Omni-Channel Support: How to Create a Seamless Customer Experience

12:15p-1:30p

Interactive Roundtable Discussions (Working Lunch)

1:45p-2:45p Breakout Sessions, including:
2:45p-3:30p Marketing & Sales Expo
3:30p-4:30p General Session
4:30p-7:00p Marketing & Sales Expo Tear-Down
5:30-7:00p TMSA Beach Fling (Reception right on the beach!)
7:00-10:00p 

TMSA Dine-Around (Your Choice of Restaurant)

Wed., June 12  

7:15a 

7:30a-8:15a

8:30a-9:15a

9:30a-10:15a

10:30a-11:45a

11:45a

 

Registration Opens

TMSA Annual Membership Meeting

Breakout Sessions

Breakout Sessions

Closing Keynote: The Customer Experience: What's Next

Conference Adjourns

Amelia Island Adventures (Post-Conference Peer Networking)

* Conference Schedule subject to change. 

Questions? Contact TMSA