June 8 11:15am-12:00pm
From Signals to Sales:
What Actually Happens After Intent Data Fires
Intent data is no longer the differentiator, execution is. Many logistics sales and marketing teams now have access to intent signals, but struggle to turn those insights into real conversations, pipeline, and revenue. The gap isn’t the data itself, but what happens after an intent signal fires.
In this session, we’ll go beyond the basics of intent data and focus on the operational reality: how teams should respond when a prospect or customer shows buying intent. Using real-world logistics examples, this breakout will explore which intent signals truly matter, how quickly teams need to act, and what sales, marketing, and customer-facing teams should do next to maximize conversion.
You'll will leave with practical frameworks and repeatable workflows for turning intent signals into timely, relevant outreach and stronger customer relationships, without overwhelming their teams or relying on guesswork.
Key takeaways will be:
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Learn which intent signals in logistics are most predictive of near-term buying behavior, and which signals are commonly overvalued or ignored.
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Understand how sales, marketing, and customer teams should coordinate after an intent signal fires, including clear ownership and response timing.
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See practical examples of follow-up workflows that turn intent data into meaningful conversations, qualified opportunities, and retained customers.
Meet the speaker
Clara Flaherty
Co-Founder & Head of Growth, CarrierSource
Clara Flaherty spent six years at G2.com, the world's leading B2B software review platform, where she saw firsthand how innovative marketing and sales strategies empowered emerging companies to meaningfully compete with industry giants.
Now, as a co-founder and Head of Growth at CarrierSource—the premier review platform for carriers and brokers—Clara is bringing third-party verified customer reviews and industry-specific shipper intent data to logistics. She leads all marketing, business development, user growth, and review acquisition efforts, driving CarrierSource’s mission to bring greater transparency and trust to the freight industry.
