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Creating Togetherness: Aligning Sales and Marketing

Misalignment of sales and marketing in costs much more than leaders in transportation and logistics think. According to Jeff Davis, keynote of the TMSA Digital Transformation Conference in Chicago this last Tuesday, it’s estimated that lost sales productivity and wasted marketing budget cost companies at least $1 trillion each year.

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Top 5 Google Insider Strategies for Boosting Qualified Leads

Google’s algorithms calculate which transportation and logistics companies are on page 1, according to Nathan Misirian of Autumn Consulting. He was one of the featured speakers at the TMSA Digital Transformation Conference this last Tuesday in Chicago. He said there are five areas to concentrate to strengthen your SEO:

  • Title and Description Tags. Misirian advises that it’s important that title algorithms are a maximum of 8 words, punctuation is limited, and consistently lead with a company name. When it comes to description algorithms, ensure there is a maximum of 18 words, reuse 3 keywords from the title, use only one sentence, and limit punctuation.
  • Integrate Keywords in Navigation. Ensure title and description keywords match, use up to three words, and link directly to a keyword-rich page name.
  • Readable Banner Text. Misirian recommends to make sure to separate text from image layer, ensure that title/description keywords match, match to navigation keywords, and link directly to a keyword-rich page.
  • Page Headings. He recommends using two headings per webpage. Make sure to separate text from image layer, match title/description keywords, match navigation keywords, ensure page name uses multiple keywords, and make sure page title matches keywords.
  • Keyword Hyperlinks. Make sure to use keywords in the first sentence, use multiple words for hyperlinks, use 3-4 paragraphs of content, match title/description keywords, match navigation keywords, ensure the page name uses multiple keywords, and make sure page title matches keywords.

2020 Metrics Study Results Show Digital Continues Strong Growth

Marketing budgets in transportation and logistics continue to demonstrate a strong presence of digital marketing activities, said Brian Everett, TMSA’s CEO at the TMSA Digital Transformation Conference this last Tuesday. In fact, according to preliminary results of the annual report published by TMSA, digital advertising now makes up 14.5% of the annual marketing budget, website/SEO comprises 12.2% of budgets, content creation and marketing constitutes 12.2%, and Email marketing comprises approximately 5.3% of the marketing budget.

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Best Practices in Advertising: NFI Recruits More Female Drivers

Transportation and asset-based logistics companies are attracting more female drivers by highlighting women on the job in their paid advertisements and media relations initiatives. One transportation company successfully doing this is NFI Industries, which was featured as a best practice in advertising this week at the Women In Trucking Association's Accelerate! Conference & Expo in Dallas, Texas. The Transportation Marketing & Sales Association was represented as one of the exhibitors. 

According to Beth Potratz, President of Drive My Way, relative content through paid advertisements can help people envision themselves working for a particular transportation or logistics company. Potratz, who leads Drive My Way (a recruiting platform matching drivers and owner-operators to over-the-road trucking jobs), facilitated a panel discussion that highlighted advertising best practices of NFI, a New Jersey-based carrier specializing in transportation, warehousing and intermodal services

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Food Logistics Recognizes 2019 Top Green Providers

Food Logistics magazine, a TMSA Affiliate member and Media Friend, recently announced its annual Food Logistics’ 2019 Top Green Providers. According to Jolene Gulley, Group Publisher at AC Business Media (the publisher of Food Logistics): “This initiative showcases companies that have found new ways to promote sustainability throughout their operations and for their customers. This year’s list consists of 3PLs, technology companies, transportation providers, cold storage providers and many more that have upped their game to become leaders in the sustainable global food supply chain.”

Congratulations to these TMSA member companies for their accomplishments that have allowed them to be named to Food Logistics’ 2019 Top Green Providers.

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Transport Topics Says Economic Expansion Drives Robust Gains for Top 100 Motor Carriers

There were big financial gains in 2018 for most motor carriers, driven by the strongest economy in decades. According to Daniel Bearth, Senior Features Writer at Transport Topics, mergers and acquisitions continued to rearrange the business landscape – with the most notable one recently being XPO Logistics and Daseke Inc. Transport Topics, a TMSA Affiliate member and Media Friend, recently announced its annual 2019 Top 100 For-Hire Companies, which is based upon financial standing of motor carriers.

The Transportation Marketing & Sales Association boasts approximately 25% of those making the 2019 list as members.  Congratulations to these TMSA member companies for their accomplishments that have allowed them to be named to Transport Topics’ 2019 Top 100 For-Hire Companies!

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More Transportation Companies Are Looking at Sales Holistically

Sales strategy and operations are becoming more sophisticated among companies in the transportation and logistics industry. At least that’s the findings from the 2019 TMSA Marketing & Sales Metrics Study.

This year marks TMSA’s fourth annual sales and marketing metrics study. The Transportation Intermediaries Association (TIA), the Intermodal Association of North America (IANA), and Transport Topics magazine promoted participation in this study. At the 2019 TMSA Logistics Marketing & Sales Conference last week, TMSA’s CEO Brian Everett made the observation that many companies are looking more holistically at their sales strategy and operations.

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TMSA Conference Insights on Shipper of Choice

Customer Experience (CX) was the theme of the 2019 TMSA Logistics Marketing & Sales Conference at Amelia Island, Florida. As marketers and sales professionals within transportation and logistics, creating a delightful experience for our shippers is often the first “Customer” we think of when we look to improve. One peer-to-peer conversation during a working lunch roundtable session with leaders from carriers, brokers, technology firms, transportation media and shippers confirmed that holding shippers accountable to providing a first-rate experience for truck drivers is an equally compelling priority.

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Customer Experience (CX): Myth or Reality in Transportation and Logistics?

So what do my customers want? The savviest executives in the transportation and logistics industry are now asking this question, as evidenced at the annual TMSA Logistics Marketing & Sales Conference last week at the Omni Amelia Island Plantation Resort near Jacksonville, Florida.

“Companies in this space understand that they are in the customer experience business, and they understand that how an organization delivers for customers is beginning to be as important as what it delivers,” said keynote Robert Rose, Chief Troublemaker of The Content Advisory, a strategy, advisory and education group for The Content Marketing Institute.

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4 Stages of Inbound Marketing

By Brian Everett, CEO, Transportation Marketing & Sales Association

There’s no question that the transportation and logistics industry is in a current state of rapid change, thanks to a large degree to to the evolution of technology. Shipment tracking and tracing, GPS, blockchain, and electronic messaging with customers, providers and drivers are just a few examples that are greatly impacting transportation operations.

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Is a Customer Experience Strategy Critical for Transportation Companies?

By Brian Everett, ABC, Chief Executive Officer of TMSA and Senior Partner with MindShare Strategies, Inc., an association management company specializing in the management and marketing of associations in the transportation and logistics industry.

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Developing Your Sales Function for Lasting Success

By Holly LaBoda, Partner and Founder at Luminaries Consulting, LLC, an Affiliate member of TMSA. She has 10+ years experience in strategy facilitation, talent management, sales development, change management, leadership development and custom learning content with leading companies such as C.H. Robinson and Emirates Group.

Picture it: An executive team is reviewing their quarterly results when the CEO asks, “why are we not hitting our revenue targets?” and all eyes turn to the sales leader. If results are struggling, some sales leaders will naturally jump to a few places. Perhaps the issue is their team not having the right talent or skills to achieve their goals. Maybe it’s a tool or resource gap, they need a CRM to better manage sales activity. These things may be needed, but a successful and sustainable sales function can’t be built by solving singular issues. Whether your sales function is thousands strong or a few key players, there are four key elements required to create lasting success.

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Print Magazines Dead? Bite Your Tongue (6 Reasons to Rethink Print)

By Joe Pulizzi, Content Marketing Expert, Keynote Speaker and former Consultant to TMSA, and Entrepreneur. Founder of the Content Marketing Institute and the Orange Effect Foundation.

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TMSA Seeks Chief Strategy Officer

As TMSA expands its value proposition and service offerings to members, the association's Board of Directors has approved the decision to expand staff resources that will support the growth of the association.

This newly created position, Chief Strategy Officer, will be responsible for assisting TMSA CEO Brian Everett with developing, executing, communicating and sustaining strategic initiatives of the organization. This individual also will work closely with Everett and the Board of Directors to develop the organization’s vision and strategic focus and overseeing implementation of initiatives through committee engagement and staff resources.

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Product Alert: Transportation's First RFP and Bid Management Application

By Brian Everett, CEO of the Transportation Marketing & Sales Association

Here at TMSA Headquarters near Minneapolis it's uncommon to host visits by TMSA members in the dead of winter, so I was pleased to learn John Golob, Winmore’s Chief Marketing Officer, was stopping by to share the details of its recent software release — the transportation industry’s first RFP and bid management application. 

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Fortune’s Most Admired Companies: Transportation and Logistics Companies Lead List

Transportation and logistics-related companies comprise one of the leading categories among the Most Admired Companies in the World, according to FORTUNE magazine.

FORTUNE collaborates with partner Korn Ferry Hay Group on this corporate reputation survey, which evaluates approximately 1,500 companies, including the 1,000 largest U.S. companies ranked by revenue and non-U.S. companies in the FORTUNE Global 500® database with revenues of $10 billion or more. Korn Ferry Hay Group surveys 680 companies from 29 countries to select the 15 largest for each international industry and the 10 largest for each U.S. industry. Executives, directors and analysts are then asked to rate companies in their own industry on nine criteria, from investment value to social responsibility, and this vote results in the 52 industry lists. A company’s score must rank in the top half of its industry survey to be listed.

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The Edgy Power of Video: Practical Tips, Case Studies

The use of video is gaining significant traction in generating marketing, sales and business results in transportation and logistics. TMSA member companies like Averitt Express which uses video to recruit team drivers who are married, or Bison Transport to talk about the economy and the Trump Effect, or Crowley Maritime to gain credibility on heavy haul expertise.

A Closer Look: FreightWaves Produces Daily Video Insights, News Analysis
Another fine example is TMSA Affiliate member FreightWaves, which provides real-time market insights through their new daily video, NOW. It’s a daily market update that comes from the floor of FreightWaves headquarters in Chattanooga every business day at 4pm Eastern. Throughout NOW, FreightWaves market experts and team deliver content and expertise highlighting key things to watch in the market for that day.

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Top 3 Marketing Trends in 2019 to Watch in Transportation and Logistics

About the Author: Brian Everett is the CEO of the Transportation Marketing & Sales Association, and Senior Partner with MindShare Strategies. He has 25+ years marketing, sales and association management experience in transportation and logistics.

Much of my time spent is learning what’s top-of-mind with sales, marketing and business leaders in transportation and logistics. In the last 18 months, three things have constantly remained on the top of the list: lead generation and business growth, retaining and growing customers, and talent acquisition and management. These priorities take center stage with a backdrop of challenges, ranging from freight capacity issues to the driver shortage.

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How to Assess ROI of Project Implementation

It’s now 2019 – and we’re now back from holiday breaks and assessing where to prioritize our time and resources. For many, budgets have now green lights and it’s “all hands on deck” to plan and implement the strategies that have been approved. However, it can be overwhelming to figure out where to start.

TMSA offers you an effective business tool we call the “ROI Estimator” to best assess the return on your investment – factoring in the ease and cost of implementation as well as the productivity return you’ll experience. If you routinely use this tool, you’re guaranteed to be able to make quicker decisions on which priorities to focus on based upon your budget, time and resources available, deadlines, and other important factors.

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What Shippers Need in 2019 – and How Sales & Marketing Should React

The 2019 Third-Party Logistics Study that recently was published shows that shippers and their 3PLs continue to increase more meaningful partnerships and are collaborating more closely to accomplish their supply chain goals. Both parties seem to have a much greater awareness of what they’re trying to accomplish as well as the ways in which the availability of data and the use of technology can help them progress.

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