June 9 10:30 a.m. - 11:30 a.m.

Unlocking the Secrets to Get, Keep, and Grow Your Ideal Customers

PANEL

Winning and retaining the right customers isn’t just a goal - it’s the foundation of long-term success in logistics. This panel will dive into real-world strategies and innovative approaches to help you attract, retain, and expand your ideal customer base.

Key Takeaways:
✅ Proven strategies to attract the customers you actually want
✅How to keep customers happy today while building long-term loyalty
✅Shifting your team’s mindset and skills to drive sustained growth

Panelists to be announced shortly! Stay tuned.

Meet the Panelists

Brandon Taylor

Vice President of Sales USA at K L BREEDON & SONS

Brandon Taylor has 30 years of sales and sales leadership experience and is currently wearing multiple hats at KLB Sons Holdings. Brandon’s main role at KLB Sons is Vice President of Sales where he also supports marketing and sales operations. Brandon leads a small team of whale hunters in the dedicated private fleet sales space where he also actively sales himself. Because KLB Sons only works with the nation’s largest retailers and food companies, Brandon understands the secrets to get, keep and grow KLB’s ideal customer.

Anthony Pagnotto

Vice President of Sales and Marketing at Mohawk Global

Anthony has been in transportation and logistics for more than 20 years. With a background in global transportation operations, procurement, and client relations, he prides himself on being able to support clients with strategic solutions to their everyday supply chain and transportation challenges.

Anthony has spent the last 6 years working for Mohawk Global, a high-service, client first transportation and customs compliance solutions company. As Vice President of Global Sales and Marketing, Anthony is responsible for building the company’s global go to market strategy while mentoring and coaching some of the best sales and marketing professionals the industry has ever seen.

In his down time, Anthony spends his time at home in the Chicago suburbs with his amazing wife and three great kids.

Rob Light

CEO & Co-founder at CarrierSource

Rob Light is the CEO and Co-founder of CarrierSource, the leading carrier review website where carriers and brokers build a fair reputation with customer reviews, and connect with their ideal shipper prospects. Over the last four years, Rob has led CarrierSource as the team has gathered 70,000+ reviews of carriers and brokers, and helped attract an audience of over 400,000 monthly visitors. CarrierSource is the only industry specific intent data platform that helps transportation providers hone in on their ideal customer persona, and target them when they are in the market for new logistics partners.

Prior to starting CarrierSource, Rob was an early employee at the software review website G2.com. At G2, Rob saw the power of customer reviews and how small businesses could leverage the voice of their customers to compete with the largest companies in the space.

Meet the Moderator

Holly LaBoda

Partner and Co-Founder of Luminaries Consulting

Holly LaBoda helps logistics companies of all shapes and sizes get, keep, and grow larger customers. As a Partner and Co-Founder of Luminaries Consulting, she loves working with clients to help them achieve their growth goals. A pragmatic business success partner, she takes a holistic view of an organization’s, or individual’s, current state and future goals and helps them design practical ways to bridge the gap. From go-to-market strategy to sales talent development, and everything in between, she helps clients get real results, fast.